Package Description
Role – Technical Support - Auto and Industrial Doors
Location – Lichfield
Contract Type - Permanent
Working pattern - Office based
Salary – Up to £32,000 with company car and bonus
Start Date - ASAP
What’s in it for you
- 25 Days Annual Leave + Bank Holidays
- Company bonus Scheme
- Boost your holiday to 28 days with our holiday Purchase Scheme
- Salary Sacrifice Pension Scheme
- 2 x Life Assurance
- Private Medical Insurance
- Health & Welling App inc. Digital GP Service
- Enhanced maternity benefits
- Additional healthcare cover (financial contribution towards costs of optical, dental, etc)
- Enhanced maternity and paternity offer to eligible employees (Upon reaching qualifying period)
- Employee Discounts Available
Responsibilities
- Working alongside other Technical Specialists ensuring customer gets the right product
- Handling telephone and email enquiries regarding products
- Collaborating with different manufacturers in investigating technical issues and help resolving them
- Producing technical documentation as well as delivering product training - either in the technical services, support centre or occasionally on customers sites.
What we need from you
- We are looking for a responsible and technically competent individual with a recognised qualification in electrical or electronic engineering.
-OR-
- A technical background from within the door, architectural Ironmongery or any other associated industry (i.e. CCTV, security, gates & barriers, access control or similar)
- Excellent interpersonal skills and a professional manner with the ability to communicate with technical staff at all levels.
- Comfortable with the use of MS office products (Outlook, Word, Excel) with the ability to compose professional emails and correspondence.
- Commitment to learn and develop new skills and take on instruction.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link into your browser https://www.adecco.co.uk/candidate-privacy