Package Description
Role – Civils Administrator
Location – Fairlee, Isle of Wight
Contract Type - Permanent
Working Pattern – Office based
Salary – £22,000 - 24,000
Start Date - ASAP
What’s in it for you
- Competitive Salary
- 23 days annual leave
- Access to Peoples Pension scheme after completion of probation
- Life Assurance and Critical Illness cover if joining pension scheme
- Access to EAP & Medicash after successful completion of probation
- Continuous Development Opportunities
About the role
To maintain administrative duties, work alongside the planner and supervisors. Providing timely updates to customers. Ensure the gangs have their work on Corona, close the work for commercial team. Be a liaison for Southern Water call centre for civils work via email in the county inbox.
Responsibilities
- Daily management of the work group for civils
- Ensure gangs have work sent to phone on time
- Send supervisors/gangs sewer maps and utility drawings
- Update and manage the Civils work list for the County
- Update customers by telephone and keep CSMS updated
- Close completed work orders in time for billing
- Answer enquiries via email from Southern Water
- Provide admin support to other counties when required
- Be part of a 1 in 4 call out rota to provide drawings to operatives in emergencies
- Carry out any other duties appropriate to this post
What we need from you
- Excellent Customer service skills
- Excellent attention to detail
- Ability to think logically
- Understanding and knowledge of Excel spreadsheets and Microsoft office
- Good verbal and written communication skills
- Strong administration skills
- Problem solving skills
- Knowledge and understanding of Maps (O/S)
- Understanding and knowledge of Microsoft Office.
- Understanding of Southern Water IT systems (Ellipse, CSMS, Mapinfo)
- Understanding of Cappagh Browne IT Systems (Corona)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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